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Event Details
| Pre-registering for this course notifies work2future that you intend to take this course if it is offered. Courses will be offered provided a sufficient number of currently enrolled customers have pre-registered their interest. Final registration for courses will be conducted through a work2future training specialist. |
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Energy Specialist Certificate Program
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| Training Provider: Workforce Institute-San Jose/Evergreen Community College District |
| For more information send an email to bill.dahl@sjeccd.edu |
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Course Description: The Energy Specialist program offers entry-level training in customer service for the utility industry and certification training to become an energy specialist. The hours of classrom instruction for the PG&E Energy Specialist curriculum includes components on safety, client relations, creating evergy-use behavior change, and energy education (including physical science background and specific topics in resources and terminology, heat transfer, residential utility rates, natural gas characteristics and safety, and best practices in water and every conservation), measure assessment, customer energy education, customer engagement, and customer satisfaction. A Workforce Institute Certificate of Completion will be awarded upon successful completion of the program.
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Information
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Schedule: Monday-Friday, 8:30am-12:30pm, for 3 consecutive weeks.
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Courses
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Hours |
Residential Energy
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32 |
Measure Assessment
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8 |
Customer Engagement
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8 |
Customer Satisfaction
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8 |
|
| Awards: Workforce Institute Certificate of Completion |
|
| Prerequisites: 10th grade reading level |
|
| back to Class List |
Where
Workforce Institute
San Jose/Evergreen Comunity College District
600 S. Bascom Avenue, Suite T-101
San Jose,
CA 95128
Hosted By
work2future
work2future provides employment and re-employment readiness services to the community, especially residents of Campbell, Gilroy, Los Altos Hills, Los Gatos, Monte Sereno, Morgan Hill, San Jose, Saratoga and the unincorporated areas of Santa Clara County.
work2future is funded by the U.S. Workforce Investment Act and is operated by the City of San Jose.
